networksolutions issues! icann help please

hi,
i have a big issue with the most suckiest registrar of the word. i tried several times to update my contact email but nothing happens. created tickets which was closed without responding.

i can sign into my netsol account – go to edit contact details – recevied an approval link on my new email – clicked on the link – choosed "approve" but it still showing an old email on the whois. so i can,t get auth code for transfer away.

I think netsol just breaks icann rules they want prevent my…

networksolutions issues! icann help please