Fast Transfer does not mean Fast Transfer at Afternic

I sold a name on Afternic on 12/1 and I just received a notice today that payment is scheduled for 12/12. The buyer paid immediately when he purchased the name. I received confirmation of that.
I sent emails asking for a payment date and it takes days for them to answer and the dates are always different.
I spoke to a rep on the phone this morning who was just rude.

I finally received an explanation today:
"I apologize for your troubles and the frustration this has caused. Fast transfer…

Fast Transfer does not mean Fast Transfer at Afternic