What is wrong with Namejet.com

I had a very bad experience after selling some names at Namejet and I had to knock their doors for more than 3 months to get paid. So I thought I would never sell over there again[PERIOD].

I had no complains while buying names at Namejet until now. I bought a domain name on Oct 30th and I am still waiting for it. I sent a few emails and called them but looks like they don't care.

Has the management changed at Namejet?